SHOW MENU +
HOME > Services
WELCOME TO TSC'S PARTS STORE

Click on the icon below to view the type of parts you are looking for.

Parts Store: Farm Equipment Parts
Number of Parts Available: Over 60,000
Availability: Order Online Ship to Store or
Order In Store
Order ships direct from vendor to your local
TSC Store in 48-72 hours
Pricing: Available online or in store

 

Parts Store: Lawn & Garden Equipment Parts
Number of Parts Available: Over 10,000
Availability: Order In Store
Order ships direct from vendor to your local
TSC Store in 48-72 hours
Pricing: Available in store



TSC Parts Store

What is the TSC Parts Store?
The TSC Parts Store is a one stop shop for all of your parts needs. We offer special order access to over 60,000 parts in a wide variety of categories.

How do I find the part I am looking for?
Start by reviewing the different Parts Store icons at the top of this webpage. Simply click on the icon for the category you are looking for. There is a different icon for each category of parts. For example, Farm Parts.

Can you purchase all special order parts online?
Not at this time. Online orders depend on the specific parts store.

Farm Parts Store

What is the Farm Parts Store?
The Farm Parts Store is an external website that gives you access to over 60,000 special order farm parts. This includes parts for a wide selection of farm machines (tractors, combines, balers etc.) across all different brands.

How do I order farm parts?
Click on the Farm Parts icon. This will take you to an external website where you can search by part number, description or browse by machine type or brand. Once you've added items to your cart, you will begin the checkout process - this includes selecting your TSC Store, filling in your contact information and paying for your order. You will receive an email confirmation to confirm your order, and you will be notified via email when your order has shipped.

How long does it take for my order to ship?
Your farm parts order will ship to your selected TSC Store within 72 hours from the time you place your order.

How will I know when my order is ready for pick up?
You will receive a notification email when your order has been shipped. Once your order arrives at your selected TSC Store, the store will call you to advise you it is ready for pick up. You will also be able to track your order via the tracking information in your shipping notification email.

What is required when I come to pick up my order?
A copy of your order confirmation is required to pick up your order. If you do not have your email confirmation, photo id such as a driver's license, will be used for verification.

How do I return farm parts?
We truly hope you are fully satisfied with the products that you purchase from our company. If it is not the case, we ask that you please contact our Sales Support team (800-438-0660 at Sunbelt or 800-657-4343 for A&I) to obtain a Returns Good Authorization (RGA) number. For your convenience, A&I Products RGA's can also be submitted online. For A&I Products, the return is to be sent freight prepaid, with the RGA number clearly marked on the outside of the package to the A&I Woodstock, ON warehouse. All Sunbelt returns must be shipped to the original shipping warehouse, with the RGA clearly marked on the outside of the package. Please see the return policy and requirements below and please keep all packing materials and packing slips when you receive your product. A copy of the original packing list or invoice must be included with your return in order to be considered for reimbursement. Inspect and review your shipment immediately upon receipt so that if there are any problems or discrepancies, we can help correct them promptly.

Please do not return the product to TSC Stores as they are not able to process returns

Return Policy
Returns are accepted within one year from the original date of purchase. A 15% restocking fee (30% for banded and L&M ribbed belts) will be charged for all returns unless: (1) the product is defective; or (2) you ordered the wrong product and, within 30 days, you return the wrong product and place an order for the correct product. A credit will be applied to the customer's account only after the merchandise has been received, inspected, and determined to meet all the requirements listed below

Requirements for Returns
  • The customer is responsible for all shipping charges including any desired insurance.
  • All returned product cost calculations (including restocking fees and yearly returns) will be based on the original purchased price.
  • All returned products must include a copy of the A&I or Sunbelt packing slip or invoice.
  • All returned products must be active selling products. We will not accept returns of inactive or discontinued products.
  • All returned products must be in new, sellable condition. We cannot accept returns on products that are damaged (e.g., rusty or dented) or previously used or installed.
  • All returned products must be in the original packaging (where applicable).
  • All returns must be returned as ordered. Products that are incomplete or missing parts will not be accepted for return. Products that are in kits or packages must be returned in their entirety.
  • No returns are accepted past the end of the product's shelf life.
  • No returns are accepted on special orders.
  • Any return that does not meet the return requirements listed above will be scrapped at the customer's expense

Location to Ship Returns To:

Merchandise Returns:
A & I Products
1150 Ridgeway Road
Woodstock, ON N4V 1E2

Warranty & Core Returns:
A & I Products
432 Railway St. South
Altona, MB R0G 0B0


Lawn & Garden Equipment Parts Store

What is the Lawn & Garden Equipment Parts Store?
The Lawn & Garden Equipment Parts Store is a catalogue that gives you access to more than 10,000 special order lawn & garden repair parts. This includes parts for variety of lawn & garden equipment (snowblowers, chainsaws, lawnmowers and more).

How do I order Lawn & Garden Equipment Parts?
Browse the catalogue and note your desired part numbers. Visit your local TSC Store, a TSC Team Member will complete the special order forms and phone in your order. A non-refundable 25% deposit of the order value (including freight) is required at the time the order is placed. Full payment is required for orders with a total order value (including freight and taxes) of less than $50. All balances must be paid in the store at the time of pick up.

How will I know my order is ready for pick up? A TSC Team Member from your selected TSC Store will phone you to advise when your order is ready for pick up.

What is required when I come to pick up my order?
A copy of your transaction record is required to pick up your order.